Qup Queuing System (Supports Cantonese call number)
Receptionists,are no longer in a rush
No manual registration is required, saving manpower costs, reducing the burden and errors of frontline staff. The system can use Cantonese, English and Mandarin for voice.
How does it work?
1. Collect your tickets
Customers can use the Qup Kiosk to collect their ticket numbers upon arrival.
2. Waiting – At the store
Customers can get real-time queue status through the TV screen connected to the Qup multimedia display, and interesting information content or advertisements can also be displayed to attract customers’ attention.
2. Waiting – Not in store
Customers can check their queue progress through the Qup online system. When their number is about to be called, they will receive a text message or reminder to avoid missing the number.
3. Calling numbers
The counter uses the Qup calling system to call or refer customers to the service department.
System Features
A queuing system designed specifically for local merchants in Hong Kong to solve the pain points of traditional queuing
Check the queue status in real time
Customers can check the current waiting situation at any time through their mobile phones. The system automatically calculates and displays the estimated waiting time, allowing customers to arrange their trips more effectively.
Cantonese call function
Supports Cantonese voice calling, which fully meets local needs and is especially suitable for the elderly and customers who do not speak English, allowing them to clearly understand the calling instructions.
Simple operation interface
The carefully designed intuitive operation interface does not require professional IT knowledge, and store staff can learn and use it immediately, reducing training costs and quickly improving service efficiency.
Cloud Management
Store owners can remotely manage queues through their mobile phones or tablets, flexibly adjust service speed, and keep abreast of the latest store conditions to improve management efficiency.
Data Analysis
The system automatically collects and analyzes customer flow data, identifies peak hours, and helps merchants optimize staffing arrangements and operating strategies to maximize resource utilization efficiency.
Smart Notifications
When it is almost the customer’s turn, the system will automatically send a notification reminder, so customers can move around nearby without having to wait outside the store, greatly improving the waiting experience.
Suitable merchant types
Our queuing system can be flexibly applied to various industries that need to manage customer flow
Clinic Queuing System
The clinic environment needs to be quiet and orderly. Our system can effectively reduce crowd gathering. Patients can wait in a nearby coffee shop or at home, and the system will notify the consultation time in advance. Medical staff can also arrange diagnosis processes more effectively and improve service quality.
Restaurant queuing system
Hong Kong restaurants are often fully booked during peak meal times. The traditional method of calling numbers is confusing and requires customers to wait for a long time in a narrow space. Our system allows customers to view nearby real-time