Transform your customer service experience

Our AI smart assistant system digests your corporate documents and expertise and transforms them into an intelligent system that can instantly answer customer queries. We provide you with 24/7 customer service support through the most advanced artificial intelligence technology.

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System Features

Our AI smart assistant system has powerful functions and provides a full range of smart services for your business

Multiple file processing

The system can process multiple file formats such as PDF, Word, Excel, PowerPoint, etc., quickly digest the content and convert it into searchable knowledge.

Semantic Understanding

Using advanced natural language processing technology to understand query intent, even complex or ambiguous questions can be answered accurately.

Customized training

Customized training based on your company’s expertise and needs ensures answers are professional and in line with industry standards.

Real-time updates

As new documents are added, the system knowledge base is automatically updated, ensuring that answers are always based on the latest information.

Analysis and Reporting

Provide detailed usage data analysis to understand the most frequently asked questions by customers and optimize your services and products.

Data Security

Enterprise-level encryption technology protects your sensitive files and data, ensuring that information is secure and not leaked.

System operation process

Learn how our AI assistant can turn your files into a useful customer service tool

Upload Files

Upload your product manuals, FAQs, technical documents and other files to the system.

AI Processing Analysis

Our AI technology automatically processes file content, extracts key knowledge points, and establishes semantic associations.

Knowledge base establishment

The system creates a dedicated knowledge base to optimize query efficiency and accurately understand the background of the problem.

Deploy Applications

Integrate AI assistant into your website, app or customer service system to answer customer inquiries at any time.

Applicable scenarios

Our AI intelligent assistant system can be applied to a variety of business scenarios to improve efficiency and reduce costs

Enterprise internal knowledge management

Convert company policies, operating procedures, training materials and other documents into an easy-to-search knowledge base, so that new employees can learn quickly and old employees can refer to them at any time, improving work efficiency.

Customer Service and Support

Automatically respond to customer inquiries 24/7, handle common problems, reduce the burden on customer service staff, and improve customer satisfaction. For complex issues, the AI ​​assistant can provide initial guidance and then transfer to human customer service.

Professional Industry Applications

Professional fields such as law, medicine, finance, and insurance can transform professional knowledge into AI assistants to assist in handling initial consultations, provide basic guidance, and improve service efficiency. Provide initial guidance and then transfer to human customer service.

Smart navigation of product documentation

Transform complex product manuals into interactive question-and-answer systems, where users can directly ask questions such as usage instructions and troubleshooting and get accurate answers without having to read lengthy documents.